It enables adoption of digital technology to transform services or businesses, by replacing on digital or manual processes with digital processes. Process of digitization transforms into digital forms that are processed, stored, and transmitted via digital devices and networks.[1]

The Digital Transformation process optimizes the value of organizational data by creating contextual intelligence from it to drive business value. Data is at the heart of digital transformation. Data must be:

• Easily, quickly, and reliably accessible
• Increasingly automated in collection, delivery, and execution
• Secure!

The goal of digital transformation is to increase the speed of applications and services deployment, simplify and enhance the customer experience, and provide access to more information more quickly.[2]

Figure 1. Digital transformation

The overall goal of digital transformation is to make your business more competitive. Additional benefits include the following:

• It engages customers by providing a better user experience
• It increases customer loyalty through engagement
• It motivates employees with improved tools for success
• It makes an organization more efficient
• It modernizes your IT infrastructure
• It increases revenue with more relevant products and services

Main areas of digital transformation:

1. Business Model Transformation
2. Process Transformation
3. Domain Transformation
4. Organization Transformation [4]

Digital transformation has been a rapidly evolving process over three decades. The definition has changed throughout the years and will continue to do so – from data mining and basic online communication to machine learning and Internet of Things. [5]

References:

1. https://networkinterview.com/top-10-networking-technology-trends/
2. https://www.juniper.net/us/en/research-topics/what-is-digital-transformation.html
3. https://www.techtarget.com/searchnetworking/feature/Digital-transformation-process-includes-network
4. https://gocardless.com/en-us/guides/posts/what-are-the-4-main-areas-of-digital-transformation/
5. https://www.scoro.com/blog/digital-transformation-the-what-why-and-how/

Cite this article:

Gokula Nandhini K (2023), Digital transformation, Anatechmaz, pp.89