Authors may contact the relevant Journal to file a complaint.
The Editor-in-Chief or the Handling Editor will consider the Authors’ argument and the Reviewers’ reports, and will decide whether:
The complainant will be informed of the decision with an explanation when appropriate. Decisions on appeals are final and new submissions take priority over appeals.
Authors may contact the Journal directly to raise a complaint concerning the process. The Editor-in-Chief together with the Handling Editor will investigate the matter. The complainant will be given appropriate feedback. Feedback is provided to relevant stakeholders to improve processes and procedures.
Authors may send an email to firstname.lastname@example.org concerning ethical issues or complaints.