Urban planning procedures are difficult for individuals to understand due to their complexity, which stems from the large
number of parties involved, the existence of legal and political processes, and the presence of bureaucracy. Despite towns' efforts to
include more residents in shaping their communities, participation remains low, and citizens' involvement often occurs late in the
design process, when changes are more difficult to implement. That is not because people are not interested; instead, it is because plans
have not been conveyed well enough for people to understand the repercussions before it is too late to have an impact. Citizens'
comprehension, involvement, and ownership of plan proposals may all benefit from more opportunities for public participation in the
planning process. As an alternative to data based only on technical and statistical understanding, citizen engagement may augment
analysis with useful information at a human level. In that regard, this study will investigate how towns might enhance communication
quality by making information more readily available and presenting it in a style and tone that are more likely to encourage debate and
collaboration among its constituents.
Keywords
City Planning, Urban Planning, Citizen Engagement, Communication Quality
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Cite this article
Huang Yonggang, “Impact of Communication Quality in Facilitating Citizen Participation in Urban Planning”, Advances in Intelligent Systems and Technologies, pp. 033-043. 2022. doi:10.53759/aist/978-9914-9946-0-5_5
